Privacy Policy
This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the Goldenfarm Online Store located at goldenfarm.com.ua can receive about the User while using the Online Store website, programs and products Online store.
1. TERMS DEFINITION
1.1 The following terms are used in this Privacy Policy:
1.1.1. "The management of the website of the online store (hereinafter referred to as Website Administration)" – are represented by the authorized employees to manage the website, acting on behalf of the Golden Pharm online store, who organize and carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed , actions or operations performed with personal data.
1.1.2. "Personal data" - any information relating to a directly or indirectly identified or identifiable individual person (Data Subject).
1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed using automation processes or without using such processes with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Australian Data Privacy" - Mandatory Discovery by the Administrator or those seeking access to personal data requires that Australia data is not circulated freely or that there is a legal basis.
1.1.5. “User of the website of the Golden Pharm online store” means a person who has access to the website via the Internet and uses the website of the online store.
1.1.6. "IP-address" - a network address in a computer network, built using the IP protocol.
2. GENERAL PROVISIONS
2.1. The use by the User of the website of the online store means acceptance of this Privacy Policy and the terms of processing of the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.
2.3. This Privacy Policy applies only to the website of the Golden Pharm Online Store. The online store does not control and is not responsible for the websites of third parties to which the User can follow the links available on the website of the online store.
2.4. The site administration does not verify the accuracy of personal data provided by the User of the online store website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Administration of the website of the online store to not disclose and ensure the protection of the confidentiality of personal data that the User provides at the request of the Site Administration when registering on the website of the online store or when placing an order for the purchase of Goods.
3.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form on the Golden Pharm Online Store Website in the registration section and includes the following information:
3.2.1. Full name of the User;
3.2.2. Contact phone number of the User;
3.2.3. Email address;
3.2.4. Place of residence of the User.
4. WEB ANALYTICS
We use web analytics tools and cookies on this website to help deliver our online services, identify any service issue, improve our services, provide content tailored to users' individual preferences, and track traffic and methods of using the website.
These tools may be provided by third party service providers and may include the collection and tracking of specific data and information related to the characteristics and activities of our website visitors. We may disclose data, including personal information, to certain third party service providers in order to receive those services.
One of these providers is Google Analytics. More information about how your personal data is collected and processed can be found here: https://policies.google.com/technologies/partner-sites?hl=en
You can opt out of using Google Analytics here: https://tools.google.com/dlpage/gaoptout
4.1. According to the classification of the International Chamber of Commerce, the Company uses the following categories of cookies:
4.1.1. Strictly necessary cookies are needed for the user to move around the web page and when using certain services, for example, to access secure pages, register and authorize, search the Site. Also, the user's previous actions are memorized when moving to the previous page within one session.
4.1.2. Performance cookies - aggregate information about how the website is used. This data is stored on the user's device between web browser sessions. Examples of such data can be the following metrics: time spent on the website, most frequently visited pages, understanding which sections and services of the website were the most interesting for the user, how effective this or that advertising and / or marketing campaign, etc.
All information collected by performance cookies is for statistical and analytical purposes. Some cookie data may be provided to third parties who have permission from the web resource and solely for the purposes indicated above.
4.1.3. Functionality cookies - used to save settings or configurations that are stored on the user's device between web browser sessions. Examples of such data can be the following metrics: username, profile photo, information on comments / requests / orders left, site language, location, information about whether any information was provided to the user or selected benefits previously, as well as other site settings.
These cookies also allow users to watch videos, participate in surveys, polls and interact with social networks.
To make the experience more pleasant after visiting the resource, these cookies remember the information provided by the user, increasing the efficiency of interaction with the website.
Some cookie data may be provided to third parties who have permission from the web resource and solely for the purposes indicated above.
4.1.4. Targeting cookies - used to provide content that may be of interest to the user. This data is stored on the user's device between web browser sessions. Examples of such data can be the following metrics: tracking recommended text, graphics, audio and video material to avoid re-display, managing targeted advertising, evaluating the effectiveness of advertising campaigns, information about user visits to other resources during transitions, as well as other website settings.
4.2. Cookie management:
The main web browsers (Mozilla Firefox, Google Chrome, Opera, Safari for macOS, Microsoft Edge) are set to automatically accept cookies. In order to disable them, use the help function in your browser, or on the official website:
- Mozilla Firefox
- Google Chrome
- Opera
- Safari for macOS
- Microsoft Edge
IMPORTANT:
- cookie settings for web browsers of mobile devices may differ
- it is worth recalling that full-fledged work with the website is available only when using cookies
- disabling cookies may lead to limited access to content and defective functioning of the website services
If the user does not enable the use of cookies or deliberately deletes all cookies from his web browser, then the next time he visits the site, the user will be prompted to enable and use cookies again.
Information about users obtained using cookies is not sold or distributed in the public domain, and is also the property of the company that owns the resource.
4.3. Disabling cookies may result in the inability to access parts of the online store website that require authorization.
4.4. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
4.5. Any other personal information not specified above (purchasing history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except as provided in paragraphs 5.2. and 5.3. of this Privacy Policy.
5. PURPOSE OF COLLECTING USER'S PERSONAL DATA
5.1. The Administration of the website of the online store can use the User's personal data for the following purposes:
5.1.1. Identification of the User registered on the website of the Online Store for placing an order and (or) concluding a contract for the sale of goods remotely with Golden Pharm Online Store.
5.1.2. Providing the User with access to personalized resources of the website of the online store.
5.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the website of the online store, the provision of services, processing requests and applications from the User.
5.1.4. Determining the location of the User to ensure security, prevent fraud.
5.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
5.1.6. Creating an account for making purchases, if the User has agreed to create an account.
5.1.7. Notifications to the User of the Website of the online store about the status of the Order.
5.1.8. Processing and receiving payments, confirmation of tax or tax benefits by the User.
5.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Online Store Site.
5.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store.
5.1.11. Implementation of advertising activities with the consent of the User.
5.1.12. Providing the User with access to the websites or services of the partners of the online store in order to receive products, updates and services.
6. METHODS AND TERMS OF PROCESSING PERSONAL DATA
6.1. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data systems using automation tools or without using such tools.
6.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website of the Golden Pharm online store, including the delivery of the Goods.
6.3. The User's personal data may be transferred to the authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
6.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
6.5. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
6.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
7. OBLIGATIONS OF THE PARTIES
7.1. The user is obliged:
7.1.1. Provide information about personal data necessary to use the Website of the Goldenfarm online store.
7.1.2. Update, supplement the provided information about personal data in case of changes in this information.
7.2. The Website Administration is obliged:
7.2.1. Use the information received solely for the purposes specified in Clause 4 of this Privacy Policy.
7.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of Clauses. 6.2. and 6.3. of this Privacy Policy.
7.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
7.2.4. Block personal data relating to the relevant User from the moment the User or his legal representative or authorized body for the protection of the rights of subjects of personal data has applied or requested for the period of verification, in case of revealing false personal data or illegal actions.
8. RESPONSIBILITY OF THE PARTIES
8.1. The Website Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of Ukraine, with the exception of Clauses. 6.2. and 6.3. of this Privacy Policy.
8.2. In case of loss or disclosure of Confidential Information, the Website Administration is not responsible if this confidential information:
8.2.1. Became public property before its loss or disclosure.
8.2.2. It was received from a third party until it was received by the Website Administration.
8.2.3. Was disclosed with the consent of the User.
9. DISPUTES RESOLUTION
9.1. Before going to court with a claim for disputes arising from the relationship between the User of the website of the online store and the Website Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
9.2. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.
9.3. The current legislation of Ukraine applies to this Privacy Policy and the relationship between the User and the Website Administration.
10. ADDITIONAL TERMS
10.1. The Website Administration has the right to make changes to this Privacy Policy without the consent of the User.
10.2. The new Privacy Policy comes into force from the moment it is posted on the Website of the online store, unless otherwise provided by the new edition of the Privacy Policy.
10.3. All suggestions or questions regarding this Privacy Policy should be reported in the "CONTACTS" section.